Human Resources General Specialist

 Job Title: HR Specialist

Reports to: Director of Human Resources

Location: Head office – October city, Giza

Type of work: 70% office and 30% field work

 

Job Purpose

To support the effective delivery of core HR services across the organization by coordinating HR operations, employee lifecycle processes, personnel administration, payroll inputs, benefits, compliance documentation, and HR reporting. The role ensures accurate HR records, consistent implementation of HR policies and procedures, timely employee support, and smooth coordination between the Head Office and field offices.

 

Key Responsibilities

·       Maintain accurate and up-to-date HR records, employee files, contracts, and HRIS/ERP data while ensuring confidentiality and data protection.

·       Administer employee lifecycle processes, including onboarding documentation, contract renewals, probation follow-up, transfers, promotions, leaves, attendance, and offboarding requirements.

·       Prepare and review monthly payroll inputs, support payroll processing for all contract types, and coordinate benefits administration in collaboration with the Finance team.

·       Ensure compliance with labor law, social insurance, medical insurance, internal HR policies, and required personnel documentation.

·       Support HR audits, ISO documentation, and internal/external review requirements by maintaining complete and accurate HR records.

·       Respond to employee HR inquiries and provide guidance.

·       Support in handle employee relations matters, and investigations.

·       Provide HR support to field offices and ensure consistent application of HR policies, procedures, forms, and workflows across locations.

·       Support recruitment administration when needed, including interview coordination, hiring documentation, reference checks, and onboarding arrangements.

·       Prepare Quarter HR reports, staff updates, attendance and leave reports, and other HR data required by management.

·       Coordinate and assist the HR team on employee engagement, performance follow-up, learning activities, and culture-related initiatives.

·       Support implementation of HR policies, procedures, forms, workflows, and internal HR communications.

Qualifications

  • Bachelor’s degree in HR, Business Administration, or related field.

·       4-6 years of relevant HR general experience, preferably covering HR operations, employee services, payroll coordination, personnel administration, and compliance; NGO, multi-site, or health sector experience is a plus.

·       Strong knowledge of labor law and HR compliance.

  • Detail-oriented with excellent organizational and documentation skills.
  • Ability to travel to field offices and work across diverse teams.

 

Key Performance Indicators

KPI Area

Key Performance Indicators

Weight (%)

1. HR Operations & Employee Lifecycle

Timely and accurate completion of onboarding, contract renewals, probation follow-up, transfers, promotions, attendance, leave tracking, and offboarding actions.

25%

2. Payroll, Benefits & Personnel Administration

Accuracy and timeliness of payroll inputs, benefits coordination, insurance records, personnel files, employee documents, and related HR administration.

25%

3. Compliance, Audit Readiness & HR Data Accuracy

Compliance with labor law, social insurance, internal policies, ISO/audit requirements, HRIS/ERP data accuracy, and timely HR reporting.

20%

4. Employee Support & Field Office Coordination

Responsiveness to employee inquiries, support in handling employee relations matters, consistent policy application, and effective coordination with field offices.

15%

5. HR Initiatives, Collaboration & Continuous Improvement

Effective coordination with People & Culture and other departments, support to HR initiatives, mentoring junior HR staff, and contribution to process improvements.

15%

 

 

6th of October, Egypt
HR

 
Our team at IBF is more than just a group of professionals—we’re a community united by purpose. Every day, we work together to build a sustainable future in healthcare, guided by our core values: integrity, respect, cooperation, efficiency, and sustainability. We believe in creating a workplace where people feel inspired, supported, and empowered to grow. Collaboration is at the heart of how we operate, and every voice matters. Whether you’re solving complex challenges or driving innovation, you’ll find a culture that values your contribution and encourages you to thrive—personally and professionally.